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Public
Relations Workbook for Restaurant and Food Service Operators, Management and
Staff
Table of Contents
I Introduction
II What You Need to Get Started
Image
Market Position
Resources
III Doing your Marketing Public Relations
Understanding Media Exposure
Generating Positive Media Coverage
Your Press Kit
The Cover Letter
The Press Release
What Else Affects Your Press Coverage
Communicating your Opinion
Restaurant Critics
Restaurant Location
Desk-side Briefings
IV Communicating with the Media
The Media List
Relationship Building
V Beyond the Media: Marketing Your Restaurant
Direct Mail
Newsletter
Internet Marketing
Trade Shows and Organizations
VI What else is Needed Besides Media Exposure
Events: Customer Events, Media Events, and More
Media Exposure Beyond Traditional Publicity
Travel Related Events
Magazine On-premise Events
Cause Marketing
Advertising
VII How You Can Get the Most Out of Your Media Exposure
What does it take to become a Food Media Resource
Media Training
Media Training, An Overview
VIII What Else Is There?
Cooking Classes, On- and Off-premise
Cooking Demonstrations
The Culinary Alma Mater
Customer Surveys
What To Do In a Crisis
IX Writing Your Media Plan
X. Appendix I: How to Launch a New Restaurant
X1. Appendix II: RestaurantPR.com
XII. Appendix III: Glossary of Public Relations and Marketing Terms
XII1. Appendix IV: Cooking Schools
XIV: Appendix V: Oceana Press Kit
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